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CAREERS AT ACORN

If you're interested in working with a quickly growing, fast-paced team working with bleeding-edge technologies in biology, you've come to the right place.



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CAREERS AT ACORN

If you're interested in working with a quickly growing, fast-paced team working with bleeding-edge technologies in biology, you've come to the right place.

Client Engagement and Content Specialist 1

Job Description

The future is growing organs on demand, curing disease before the first symptom and editing out bad genes. Acorn is unlocking all of this with the power of the human cell - your cell. We are a consumer healthcare technology company focused on giving every human being the best chance to experience more healthy years with its easy, affordable and non-invasive live cell collection, analysis and cryopreservation service. Check us out at www.acorn.me.

LOCATION: Toronto, Ontario / Remote work arrangements possible


ROLE TYPE: Permanent, Salary


THE ROLE

As Client Engagement and Content Specialist you will have dual reporting lines into our CMO and COO and be accountable for the end to end execution behind both our lead management and client communications functions.

You will develop campaigns to nurture leads with targeted, personalized content. Once they are clients, you will develop and execute a communication strategy to keep them highly engaged, updated on the relevant information about their journey with Acorn and apprised of the newest developments in regenerative medicine and genetics.

The ideal candidate will communicate with prospects and clients on a daily basis through campaigns, personalized content, responding to questions and inquiries, and liaising with Acorn's scientific team to understand subtle nuances of the science.

We are looking for someone who can ramp up quickly and thrives in a fast-paced and demanding environment.

Our values are important to us and set the culture of our company.

Integrity first

In our science, with our clients, with each other. Always.

Embrace Humanity

Be kind, supportive, respectful and inclusive. Collaborate. Be humble and grateful.

Show up

Take pride in your work. Be dependable, accountable and disciplined. Strive for excellence - and be agile. Add value.

Be curious

Ask why. Constantly learn. Create. Innovate.

Have Fun

Enjoy life! Laugh - at yourself and with others. Be passionate about your work.



WHAT YOU'LL DO

  • Develop and execute an engaging, relevant and creative communication strategy for prospects and for new and existing clients.
  • Communicate content that nurtures our base of prospects through the purchase funnel.
  • Provide timely updates on our scientific processes and innovations to existing clients and respond to client support requirements.
  • Engage with and resolve client issues and requests.
  • Take initiative to recommend and implement quality process improvements based on identified trends or other gaps in knowledge.
  • Record and report on issues that customers encounter.
  • Assist the CMO and COO with other projects as required.

WHAT YOU'LL NEED TO SUCCEED

  • University degree or College diploma, or equivalent experience. Exceptional communications abilities: as an artful communicator you love nailing every message and understand the impact of words.
  • You are skilled at taking complex technical and/or scientific messages and making them consumer friendly.
  • You can work across multiple functions effortlessly and you enjoy having your hands in several areas at the same time staying busy and productive.
  • Extremely detail-oriented, organized and able to provide clear and accurate status updates
  • Demonstrated troubleshooting skills
  • Able to work in a fast paced, agile environment
  • Must be energetic and enthusiastic with a focus on client satisfaction
  • An interest or passion for science and technology, biology, or genetics.

NICE TO HAVES

  • A BSc or an MSc. in cell biology, genetics or biomedical engineering OR a BA or MA in communications, business or languages
  • Experience working in an early stage health care company
  • Experience working with CRM and marketing automation tools
  • Experienced in digital marketing

WHY ACORN

In our lifetime, our own cells will be the key to solving some of the biggest healthcare challenges. Providing everyone with the best opportunity to live long healthy lives is important to Acorn. We're excited by the potential the future will bring. Join the Acorn team and be part of something great.

If you're interested, or know someone who is, please email us at: careers@acorn.me

VP/Director of Technology 2

Job Description

The future is growing organs on demand, curing disease before the first symptom and editing out bad genes. Acorn is unlocking all of this with the power of the human cell - your cell. We are a consumer healthcare technology company focused on giving every human being the best chance to experience more healthy years with its easy, affordable and non-invasive live cell collection, analysis and cryopreservation service.

LOCATION: Toronto, Ontario


ROLE TYPE: Permanent, Salary


THE ROLE

As VP/Director of Technology you will report to our CEO and be accountable for the end to end delivery of world-class technology strategy, implementation and development. You will set the company’s strategic technical direction, but also provide hands-on development at the same time to make it all work seamlessly. You are a strategic thinker but also a seasoned expert in full stack software development that still loves to be in the weeds of technology. The ideal candidate is a senior technology professional looking to progress their career to own the entire technology landscape in an emerging consumer healthcare company poised for success.

WHAT YOU'LL DO

  • As an early member of the Senior Management Team, you will lead and own the company’s technology vision and its implementation, working seamlessly across C-level functional leadership in science, operations and marketing.
  • Implement back-end and front-end development technologies that reach across end consumer, healthcare professional and other stakeholders. This includes coding, testing, design and maintenance of software systems and infrastructure.
  • Build a high-performance environment and implement a high performing people strategy that attracts, retains, develops and motivates team members.
  • Lead the strategy for technology platforms, partnerships and external relationships.
  • Manage and optimize infrastructure and technology assets to satisfy internal financial targets and strategic objectives.

WHAT YOU'LL NEED TO SUCCEED

  • The ideal candidate is a results-oriented, highly accountable, and business savvy technology professional with a high sense of urgency and a commitment to resolution.
  • Both hands on and yet strategic - you enjoy living in both words and can zoom in and out as the business needs.
  • Minimum of 10+ years of progressive technology experience, including 5+ years of experience in delivering production quality software in a full stack developer role.
  • Expertise in backend development with one or more object-oriented programming languages. Preferences: Python, Javascript, and one of React/Redux or Vue/Vuex
  • Experience architecting and scaling SQL databases
  • Experience building RESTful APIs
  • Experience with responsive web design (bootstrap/bulma/etc)
  • Solid understanding of data privacy and data governance best practices with ability to implement them into both our software solutions and across our internal office IT infrastructure
  • Familiarity with cloud-based tools such as GSuite and CRM solutions and building internal pipelines to optimize operational effectiveness
  • Passionate about technology and solving complex problems
  • Willingness to teach those around you and openness to learning new things
  • Preference: Python, Javascript, and one of React/Redux or Vue/Vuex

NICE TO HAVES

  • B.Sc. / MSc. (or equivalent experience) in Computer Science, Engineering, or a related field
  • Experience developing mobile applications, preferably in Swift or Objective C
  • Expertise in backend development with one or more object-oriented programming languages. Preferences: Python, Javascript, and one of React/Redux or Vue/Vuex
  • Other DevOps experience (AWS, Docker, Ansible, Linux/Unix, Threading, Sockets, Virtualization, etc.)
  • Other Back-End experience (ElasticSearch, Authentication, Caching, NoSQL, etc.)
  • Other Front-End Experience (Task Runners, Module Bundlers, Unit Testing, E2E Testing, etc.)

WHY ACORN

In our lifetime, our own cells will be the key to solving some of the biggest healthcare challenges. Providing everyone with the best opportunity to live long healthy lives is important to Acorn. We're excited by the potential the future will bring. Join the Acorn team and be part of something great.

If you're interested or know someone who is please email us at: careers@acorn.me

Processing and Research Technician, Scientific Research and Development 3

Job Description

The future is growing organs on demand, curing disease before the first symptom and editing out bad genes. Acorn is unlocking all of this with the power of the human cell - your cell. We are a consumer healthcare technology company focused on giving every human being the best chance to experience more healthy years with its easy, affordable and non-invasive live cell collection, analysis and cryopreservation service.

LOCATION: Toronto, Ontario


ROLE TYPE: Permanent, Salary


THE ROLE

As a Processing and Research Technician your primary role includes processing customer biological samples (human hair follicles) in a clean room environment. Secondary roles include assisting in research and development.

WHAT YOU'LL DO

  • Obtaining, processing, high throughput analysis, and cryopreservation of human biological samples in ISO-7 and ISO-5 clean room
  • Storage and handling of human biological samples in vapour phase liquid nitrogen tanks
  • Cleaning, sanitization, maintenance, and operation of laboratory equipment and clean room
  • Maintaining inventory and equipment of laboratory
  • Assisting with research in the field of human hair follicle and stem cell biology
  • Record findings in the laboratory
  • Keeping up to date with current findings in relevant fields of research

WHAT YOU'LL NEED TO SUCCEED

  • Critical = Research and lab experience (min = 1 year) working with primary cells and cell lines.
  • Semi-critical = Research and lab experience working with tissues and clean room environment experience.
  • Bonus = Research and lab experience with hair follicles and/or stem cells, statistical analysis expertise.
  • BSc. / MSc. in any discipline related to biology

WHY ACORN

In our lifetime, our own cells will be the key to solving some of the biggest healthcare challenges. Providing everyone with the best opportunity to live long healthy lives is important to Acorn. We're excited by the potential the future will bring. Join the Acorn team and be part of something great.

If you're interested, or know someone who is, please email us at: careers@acorn.me